Patient Management Solutions
“There were improvements almost immediately.” – Michele Brinkman, CEO
“Our experience with ptSource in managing our very unique organization and its needs is parallel to none.” – Maggie Nichols, COO
reduction in average time to answer
reduction in abandon rates
reduction in no show rates
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Our HIPAA-compliant specialists are available to assist your patients 24 hours a day, 7 days a week, 365 days a year via phone, email, and text. Your patients will have access to your practice whenever – and however – is most convenient for them.
ptSource works solely in the medical field and only employs patient access specialists with medical experience. Our specialists are able to triage your patient’s needs and set them up with an intake plan that establishes exactly what kind of provider and appointment they need – and can tell your patients what to expect.
We are always researching and developing innovative ways to improve patient access. When you partner with ptSource, you can be confident that your patient access processes will consistently utilize the most cutting-edge technology available – without your time or investment.
A process-focused approach means we focus on the patient, which leads to more referrals and a better patient experience. When you offer personalized, high-quality patient care, it reinforces your patients’ faith in their physician and your practice.
Learn how our processes have helped orthopedic medical practices unify communications and increase productivity!